Printing Problem from Crystalreportviewer

I got this problem almost 2 month but still can't solve yet. anybody out there have the solution please email me...really2 need ur help.

Case
I'm using asp.net framework 2.0 in vb environment. so for report i'm using the crystalreportviewer to display. then they have their own component to print/export etc...but the button didn't work. when i try on IE, i got "DONE" msg but nothing happen and the report doesn't send to the printer.

another one is, the report loading is very slow...do you have any other way to make it faster to display?